Refund Policy

7-Day Hassle-Free Returns & Refunds

At epilatorpk.com, your satisfaction is our commitment. We provide a straightforward 7-day return and refund policy to ensure you shop with complete confidence.

1. Eligibility Criteria

To qualify for a return, please ensure the following:

  • Timeline: Requests must be initiated within 7 days of delivery.

  • Condition: Items must be unused, unopened, and preserved in their original packaging.

  • Hygiene Standard: Due to the personal nature of our products, we cannot accept returns for items that have been used or tested.

2. How to Initiate a Return

  1. Contact Us: Reach out to our support team via WhatsApp or Email. Please provide your Order Number and a brief reason for the return.

  2. Authorization: Our team will review your request and provide detailed return instructions upon approval.

  3. Logistics: Customers are responsible for shipping the item back to our fulfillment center.

3. Refund Settlement

Once your return is received and passes our quality inspection:

  • A full refund will be authorized immediately.

  • Funds are typically credited within 3–5 business days.

  • We offer flexible payout options via Bank Transfer, Easypaisa, or JazzCash.

4. Non-Compliant Returns

Items returned that do not meet our original condition requirements will be sent back to the customer, and the associated shipping costs will be the responsibility of the recipient.